Trade up.
Recycle your old electronics for credit towards something new.
Here's how it works:
Send us your eligible products—either via mail or in person—and we'll give you credit towards a new Sony product. Just follow these simple steps and you'll be on your way.
- 1. Select the product to trade in and describe its condition.
- 2. Ship your product with the pre-paid shipping label provided.
- 3. Receive your Reward card in the mail.
A win-win situation
Do you have used electronics just taking up space in your house? Trade them in for something new with the Sony Style Trade-in Program powered by ecoNEW. It's a great way to ensure your old products are disposed of in a planet-friendly way.
Trade that 2-megapixel camera and start shooting with a new DSLR. Ditch the old PlayStation and get credit toward the exciting new slim-line PlayStation® 3. No matter what you choose, you'll feel good about saving money while helping the environment.
Products eligible for trade-in:
- Laptops
- Cameras
- Camcorders
- MP3 Players
- Game Systems
- Mobile Phones
Sony Style Trade-in Program Frequently Asked Questions (FAQs)
About the Program
Q: Who can use the Program?
A: The program is available to anyone who may be interested in trading in a qualifying product. Qualified products are those that fall into the Identify Your Equipment category of the products page.
Q: Why recycle with Sony Style?
A: The Sony Style team and its partners, have over 20 years of experience in providing valuation for used electronic equipment. Sony Style will provide the maximum trade-in value for your used electronic equipment wherever possible as well as providing an environmentally friendly and EPA approved way of recycling outdated electronic equipment that has no trade-in value.
Q: How do I register with Sony Style?
A: Simply select your product category from the home page and then answer the simple questions provided so our calculator can assess the potential reward value. You will then be prompted to continue with the registration process by providing us with your mailing information. Once you have provided your information and accepted the terms and conditions of the program, you will receive a member login ID and a temporary password along with access to a prepaid shipping label. This same information will be provided in an e-mail for later use.
Q: How does the Sony Style Visa® Prepaid Card process work?
A: Once your Trade-In has been accepted and a value determined, a Sony Style Visa® Prepaid Card will be issued to you for the final assessed value amount to be used at Sony Style stores or online at sonystyle.com. Please allow 14 days for mailing of your Sony Style Visa® Prepaid Card after you receive your final valuation e-mail for your trade-in item.
Q: What does Sony Style do with the equipment they receive?
A: All equipment received by Sony Style will either be reconditioned or recycled. Some equipment may be sold into the secondary or used marketplace in its whole machine form, and some equipment may be disassembled and sold off as usable service parts. Equipment that cannot be reused or refurbished will be designated for recycling and will be broken down into its raw material format and used to produce new materials. Sony Style employs a zero tolerance landfill policy.
Q. Do you sell my trade-in items overseas?
A: We remarket fully functional products overseas to legitimate businesses. Frequently overseas markets are the best source of reuse for your previously owned consumer electronics.
Q: Do you ever donate items?
A: Yes, we frequently donate products, but not on an individual basis. Through our brokers, some go to shelters, senior citizens homes, schools and 911 services.
Q: Are you a certified recycler?
A: We partner with certified, audited and registered ISO 14001:2004 recyclers who meet and exceed EPA e-waste guidelines to ensure your products are recycled in the most environmentally conscious manner available.
About Trade In Values
Q: How is the trade-in value determined?
A: Trade-in value offers are based on the reuse value of the item you are trading in. Click here and you'll be able to determine if your product is eligible for a reward value. Once we receive your product at our processing centers we will complete an independent inspection to determine the final reward value. If you are trading-in your item through the Sony Style Store, and your item has been determined to have a reward value by an in-store Sony associate, immediate in-store credit or a reward card will be issued to you and Sony Style will be responsible for packaging and shipping your trade in product.
Q: Do trade-in values ever change?
A: Yes. Periodically, Sony Style will review the current trade-in value table and update the Value Calculator based on market conditions.
Q: Will a quoted trade-in value ever change?
A: As long as we are able to receive the product quoted within 30 days, and as long as the item is verified as meeting the specifications and condition you initially stated at time of quote, your quoted value will remain the same. After the 30 day period has expired, the quoted value may change and it will be necessary to obtain a new quote.
About Shipping and Handling
Q: Who pays for shipping?
A: ecoNEW provides a pre-paid shipping label for all Trade-in and Recycled items shipped within the United States (all 50 states).
Q: Can I ship more than one item in the box?
A: No. Each item is assigned a specific voucher number and tracking number to insure traceability in transit and to assist in identifying your item when received. The ability to easily identify your item when received will help us process your transaction faster. Accessories such as keyboards, mouse, power cards may be included in the same box as the primary trade-in item.
Q: Do I need to remove batteries prior to shipping?
A: If you are planning on shipping the batteries with your qualified product, please make sure that you either tape over the conductors on the batteries or leave the batteries in the device. Batteries not eligible for reuse will be properly recycled.
Q: Do I have to clear off my personal data prior to shipping?
A: We encourage you to clear the data off of your product prior to sending it to us. For phones you should remove your SIM cards. All products received go through a certified data removal process for the device provided. This process is audited on each device prior to leaving our facility.
For phones, the data removal process includes a complete erasure of all numbers, contacts, data files, and other information beyond that which came on the device at purchase, and the phone is restored to its original settings. Any SIM cards received are removed and destroyed.
For computers with reusable products, all hard drives are erased and completely rewritten, erased again and rewritten again, then erased one final time so that data retrieval is virtually impossible. For products to be recycled, the hard drives are removed and shredded.
Q: Can I drop off my item instead of shipping it?
A: You may trade-in your product by visiting a Sony Style Store and asking a Sony technician to assist in evaluating your trade. An immediate store credit or reward card will be provided at Sony Style Stores for all program items that are determined to have value. All other online trade-in items must be shipped to ecoNEW's processing facilities using the prepaid shipping label provided.
Q: What if my item weighs more than what the shipping label says?
A: Even if your packaged item weight exceeds the estimated weight shown on your shipping label, the carrier should still accept your item and reweigh it later at their facilities. You should not be charged for the additional weight. Please contact us in case you need assistance.